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TAITO CORPORATION OFFICE FULL
The complaint at hand stems from FedEx Express’ alleged practice of failing to deliver packages on time according to the promised delivery speed, which customers pay a premium for, then retaining the full charge despite the lack of fulfilled service.įedEx requires customers seeking a refund for FedEx Express service failure to provide notice within 15 days after purchase, a requirement that the complaint contends is documented on FedEx’s corporate website. FedEx Inconsistent Delivery Time Terms and ConditionsįedEx makes only 71 percent of its Express deliveries on time, according to court documents. Taito seeks to represent consumers who purchased express package service at a FedEx Office store without charging the purchase to an account, whose package was not delivered on time by FedEx, and who were not given a refund. FedEx then delivered Taito’s package two days late and has failed to refund any of the amount he paid. Taito claims that without a FedEx account, he was unaware of the existence of any FedEx terms and conditions, nor was he made aware of any terms and conditions by the FedEx store employee when Taito made his purchase totaling more than $500. The lead plaintiff is Hawaii resident Siala Taito, who says he sent a package via FedEx Express Priority Overnight shipping from a FedEx Office retail store in July 2021. Where: The class action lawsuit was filed in Tennessee federal court.Ī FedEx customer is suing the shipping company for breach of contract by its failure to deliver a package on time and refusal to refund the amount paid for the service.Who: A FedEx customer filed a class action lawsuit against the shipping company.Why: The plaintiff accuses FedEx of breach of contract for failing to deliver a package on time and issue a refund.
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(Photo Credit: WoodysPhotos/Shutterstock) FedEx Delivery Time Delays Class Action Lawsuit Overview: